Frequently Asked Questions
🌿 What do our products offer?
At WeArePlantBased, we provide a carefully curated range of natural hair care products. Every formula is made with plant-based ingredients and is free from harsh chemicals such as sulphate's, parabens, and silicones — because your hair deserves gentle, effective care.
🌱 Are our products vegan and cruelty-free?
Absolutely! WeArePlantBased is committed to creating 100% vegan and cruelty-free products. We believe in harnessing the power of nature while protecting the well-being of animals and the planet. Our formulas are plant-based, ethical, and designed to support a healthy, sustainable lifestyle. When you choose WeArePlantBased, you’re choosing hair care that’s good for you and kind to the environment.
⏳ When can I expect to see results?
Everyone’s hair journey is unique, but many of our customers notice visible improvements within 4 to 6 weeks of consistent use. For the best transformation, we recommend using our products as part of your routine for at least 90 days.
💫 Are our products suitable for all hair types?
Yes! Our products are made to nourish and support all hair textures — curly, wavy, or straight. We focus on plant-powered ingredients that encourage strength, hydration, and healthy growth for every hair type.
📅 How often should I use the products?
For best results, we suggest using our hair growth treatments at least 3 times a week. Many customers choose to incorporate them into their daily routine for enhanced benefits.
🤰 Are our products safe during pregnancy?
Our products feature gentle, natural ingredients. However, if you’re pregnant or breastfeeding, we always recommend consulting with your healthcare professional before starting any new hair care routine.
💧 Are our products suitable for sensitive scalps?
Yes! Our formulas are designed to be gentle and suitable for sensitive scalps. If you have concerns, we suggest performing a patch test before full use.
📩 How can I contact WeArePlantBased customer service?
You can reach our friendly team by emailing info@weareplantbased.com or using the chat feature on our website.
🌍 Do you ship internationally?
Yes, we do! Please note: international customers are responsible for any customs duties or import fees that may apply during transit.
About Hair Loss
🤔 What causes hair loss?
Hair loss can be triggered by several factors — genetics, age, hormonal changes, medical conditions, or certain medications.
There are two main types:
(1) Non-scarring hair loss, where follicles remain intact (e.g. androgenic alopecia, telogen effluvium, alopecia areata, or traumatic alopecia).
(2) Scarring hair loss (cicatricial alopecia), where follicles are permanently destroyed and replaced by scar tissue.
👨🦰👩🦰 Is hair loss different for men and women?
Yes. Male pattern hair loss usually starts at the temples or crown, creating an “M” shaped hairline. Female pattern hair loss tends to cause thinning across the scalp without a receding hairline.
🌿 Do our products help with hair loss?
Our plant-powered blends are great for addressing early-stage non-scarring hair loss. Ingredients like rosemary, lavender, and pumpkin seed oil help to energise follicles and support healthy growth.
🔄 What happens if I stop using the products?
Stopping use can lead to a return of the conditions that caused hair loss. That’s why we focus on creating easy-to-follow routines that you can maintain long-term to support your hair’s health.
⚖ Why choose WeArePlantBased over FDA-approved treatments?
Unlike treatments like minoxidil or finasteride, which manage symptoms and often come with side effects, WeArePlantBased products nourish the scalp naturally without hormonal disruption or irritation. Plus, they support long-term hair health in a gentle way.
⚠ Are there side effects?
There are no known side effects, but we recommend checking the ingredients carefully and doing a patch test. Some users feel a light tingling, this is normal. If irritation occurs, stop use and consult a healthcare professional.